Privacy Policy

    Privacy

    At Reylar Air Cargo, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website or utilize our services. By accessing our website or engaging with our services, you consent to the practices described in this policy.

    Information We Collect

    1.1 Personal Information: When you engage with Reylar Air Cargo, we may collect personal information such as your name, contact details, shipping address, and payment information. This information is necessary to process your orders, provide you with our services, and ensure efficient communication.

    1.2 Website Usage Information: We may also collect non-personal information related to your use of our website. This may include IP addresses, browser type, device information, and browsing patterns. We use this information to analyze trends, improve our website’s functionality, and enhance your user experience.

    How We Use Your Information

    2.1 Service Delivery: We utilize your personal information to fulfill your orders, arrange shipments, and provide you with the services you request. This includes communicating important updates, tracking packages, and resolving any issues that may arise during the process.

    2.2 Product Sourcing: If you engage in our product sourcing services in China, we may collect additional information related to your product preferences, requirements, and specifications. This information is necessary to facilitate the sourcing process effectively.

    2.3 Communication: We may use your contact information to send you important updates, promotions, and newsletters related to our services. You have the option to opt out of receiving such communications by following the unsubscribe instructions provided in the email.

    2.4 Legal Compliance: We may use your personal information to comply with applicable laws, regulations, or legal proceedings. This includes responding to lawful requests from law enforcement agencies, protecting our rights and interests, and enforcing our terms and conditions.

    Data Sharing and Protection

    3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services. These providers include shipping companies, payment processors, and IT support partners. We ensure that these providers adhere to strict data protection standards and use your information solely for the purpose of assisting us in delivering our services.

    3.2 Data Security: We employ reasonable technical and organizational measures to safeguard your personal information from unauthorized access, loss, misuse, alteration, or destruction. Despite our best efforts, no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

    Your Rights and Choices

    4.1 Access and Rectification: You have the right to access and update your personal information held by us. If you need assistance in accessing or correcting your information, please contact us using the information provided at the end of this Privacy Policy.

    4.2 Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

    4.3 Opt-Out: You have the right to opt out of receiving marketing communications from us. If you no longer wish to receive promotional emails or newsletters, you can unsubscribe by following the instructions in the email or contacting us directly.

    Changes to the Privacy Policy

    We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

    Contact Us

    If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

    Reylar Air Cargo
    Address: PC 1 – 98, Pentagon City Plaza, Kampala, Uganda
    Email: ea@reylaraircargo.com
    Phone: +256782000319